2011 Program Snapshot

Program Outcomes

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Confidence Levels: 90% of students said they feel more confident in workplace interactions

Comfort: 93% of students feel more comfortable at their workplace

School and Development: 52% of students plan to continue their education, 97% of which claimed that E@W had a direct impact on this decision

Civic Impact: 15% and 19% said that E@W assisted them on the path to pursuing residency or citizenship, respectively

Family Literacy: 72% said their improved English enables them to be more involved in their child’s education

Safety: 75% of supervisors reported one or more improvements in workplace safety

Customer Service: 100% of businesses observed improvements in customer service

Turnover: 27% of businesses said turnover reduced Response: 100% of supervisors were satisfied

Return on Investment: 58% of supervisors say the course paid for itself

Managerial awareness: 73% of supervisors said the program helped to sensitize them to their employers capabilities, goals, and aspirations

Increased opportunity: 63% of businesses promoted students after they completed the E@W program

Supervisor post evaluations indicated that workplace communication increased by an average of 40% (4 levels)

 

“Class helped me speak to patients and colleagues with more confidence and security, knowing now that they understand me.” – Segunda, Housekeeper at St. David’s Medical Center

 


Student Demographics

Origin: Top three countries of origin were Mexico 68%, El Salvador 7%, and Guatemala 6%, with 86% of total students coming from Latin America

Gender: 74% of students were female

Age: 62% were between the ages of 30-49

Lingual background: 90% were monolingual and 88% were native Spanish speakers

Time in the United States: 69% have lived in the United States for 10 years or more

Education: 52% of our students have a ninth grade education or less, and only 14% are educated beyond the high school level; 82% have no post high school degrees or certifications

Family: 82% were supporting one or more children

Health Benefits: 40% of our students and 25% of their children were uninsured


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Results based on a survey of 144 students at 16 businesses.